"Payor" means the user of the Services. "Provider” is the provider of the Services,
which under this Website shall be Singapore General Hospital Pte Ltd, KK Women’s
and Children’s Hospital Pte Ltd, National Cancer Centre of Singapore Pte Ltd, National
Dental Centre of Singapore Pte Ltd, National Heart Centre of Singapore Pte Ltd,
Singapore National Eye Centre Pte Ltd, Changi General Hospital Pte Ltd or SingHealth
Polyclinics, as the case may be. "Services" means the electronic payment services
offered by the Provider in this Website.
By accessing the ePay website ("Website") and ticking the “I agree” box, you
shall be deemed to have accepted to be legally bound by the Terms and Conditions
herein and all subsequent amendments issued by the Provider. If you do not agree
to these Terms and Conditions, please discontinue using this Website. Provider may
at any time suspend the operations of this Website or all or any part of the services
contained in this Website for any period of time without any prior notice whether
for the purposes of updating, upgrading, system maintenance, or otherwise. Provider
further reserves all rights to deny or restrict access to this Website by any person
at any time without any notice or assigning any reason whatsoever. The contents
of this Website including all Services available within it may be modified, deleted,
edited or withdrawn by Provider in its discretion at any time without prior notice.
The Services provided herein are conditional upon the Payor's acceptance of and
compliance with these Terms and Conditions or any modification made to these Terms
and Conditions from time to time. Provider shall have the right to suspend or terminate
the Services, or to reject any payment made by the Payor without giving prior notice
to the Payor.
Amendments to the Terms and Conditions
Provider may, without giving prior notice, modify these Terms and Conditions from
time to time.
Provider makes no warranty of any kind, express, implied or statutory, including
but not limited to warranties of non-infringement of third party rights, title,
merchantability, satisfactory quality and/or fitness for a particular purpose, is
given in conjunction with the Materials and/or this website. Provider does not warrant
that any of the Materials or that this Website will be provided uninterrupted or
free from errors or that any identified defect will be corrected. Further, no warranty
is given that this website and the Materials are free from any virus or other harmful
program, code or macro.
Where Payor undertakes any interactive communication with or provide any information
or data to Provider through the use of any Service available within this Website,
Payor shall ensure that all information posted or permitted or caused to be posted
by the Payor is true and accurate and shall be solely responsible for the contents
therein. Payor shall ensure that it is not misleading or inaccurate, does not violate
any applicable laws or rights, and does not contain or will not import any viruses
or other disabling devices which may interfere, damage, intercept, access or expropriate
any system, data or information of Provider or other third parties. The Payor shall
promptly provide to Provider, upon request, any additional information which Provider
may consider necessary in providing its Services.
Limitation of Liability
The Payor shall not hold Provider or its related companies (as defined in the Companies
Act (Cap. 50)) liable under any circumstances whatsoever (including but not limited
to, any access, use or inability to access or use this website, or reliance on the
Materials; any system, server or connection failure, error, omission, interruption,
delay in transmission, or computer virus; and / or any use of or access to any other
website linked to this Website, even if Provider or its employees are advised of
the possibility of such damages, losses and/or expenses) for any claim, action,
demand, damage or loss as a result of the Payor using the Services.
The Payor shall indemnify Provider at all times from any claim, action, demand,
damages, loss, expense or cost which Provider may suffer or incur as a result of
the use of the Services by the Payor.
Intellectual Property Rights
All intellectual property rights in the materials and information (including but
not limited to all information, text, graphics, music, sound, scripts, programs,
software, technology, design, data compilation and other materials or works (collectively
"the Materials")) contained in this website or supplied to the Payor by the Services
shall belong solely to Provider and these material and information shall not be
reproduced or used by the Payor for any other purpose unless with the prior written
approval of Provider. All rights, title and interest in the Materials are owned
by, licensed to, or controlled by Provider.
No Refunds under the Services
The Service is not able to issue refunds to the Payor. Should a Payor require a
refund (ie. due to overpayment), the Payor shall approach the Provider HERE and each refund will be dealt with on a case by case basis.
Receipt of Payment
Provider will show a electronic confirmation of payment on the screen after a payment
The law governing these Terms and Conditions shall be the laws of Singapore and
any dispute arising from the use of the Services or in relation to these Terms and
Conditions shall be submitted to the exclusive jurisdiction of the courts in Singapore.
If any provision of these terms and conditions is determined to be invalid or unenforceable,
then such invalidity or unenforceability shall not have any effect on any other
provision of these terms and conditions, all of which shall remain valid and enforceable.
Exclusion of Third Party Rights
No person other than the Payor and Provider shall have any right under the Contracts
(Rights of Third Parties) Act to enforce any of the terms of these Terms and Conditions.
Links to other Websites
This Website contains links to other websites (including but not limited to Singpass
authentication service, Network for Electronic Transfers (Singapore) Pte Ltd), which
may not be maintained by Provider. Other websites may also contain links to this
Website. Provider is not responsible for the contents of such other websites and
shall not be liable to any person for any loss, damage or injury caused thereby
or as a result of access to such other websites. Any link to other websites is provided
as a convenience to you and does not imply Provider’s endorsement of the linked
websites or association with its operators. The use of any such link is entirely
at Payor’s own risk.